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01257 442911 Mon to Fri 8am-5pm, Sat 9am-3pm, Sun Closed

Need Help?

01257 442911 Mon to Fri 8am-5pm, Sat 9am-3pm, Sun Closed

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COVID-19: WE ARE STILL TRADING ONLINE AS NORMAL,
The showroom is closed temporarily. There may be delays on deliveries but we will try to keep things as normal as possible. we are available on the phones (01257 442911) between 9am and 3pm Monday to Friday with skeleton staff. we will also be available on [email protected] between 8am and 4pm
Spend £1500, use code 5OFF & get 5%OFF.

Spend £1500, use code 5OFF & get 5%OFF.

On £750, use code 2OFF & get 2%OFF

Refund Policy

 

Once you have taken delivery of your goods, we will only accept returns and provide refunds in accordance with your legal rights, for example, if the goods are not fit for purpose or as described. Our radiator customer service team can be contacted on our main helpline number; 01257 442 911.


In the case of goods which are not up to standard, before we can issue a refund, it is required of you to return the product to us for inspection, at the cost of you, the consumer, at which point the refund is based solely on the discretion of the management.


If the product does not fit into your home, it will be classed as a cancelled order and costs will be incurred by you to return it to us in its original unused uninstalled condition.