Arguably the most important of these three would be the cup of tea. But our warranty and guarantees bring you peace of mind when purchasing a brand-new, designer radiator. So sip your tea knowing you've got this covered.

At DRD all of our radiators have warranties, but they do vary depending on brand and material. The lowest warranty we offer is 2 years. This can range all the way up to a 25 year guarantee!

Aeon Wave Stainless Steel Horizontal Radiator

Stainless Reputation

Simply put if you are conscious of the life span and the length of the guarantee provided with the new radiator you are considering purchasing, start off by looking at Stainless Steel radiators or cast iron radiators for a traditional touch.

Most designer radiators are made from normal or mild steel, as it is low-cost, easy to work with and can be shaped and finished in a variety of exciting ways. Typically however the guarantee period will be 5 years for any reputable brand.

Reina Slimline Horizontal Radiator

 

Aluminium is a step higher, and will typically come with a guarantee of between 5 to 15 years depending on the manufacturer who makes the radiator.

Ultraheat Smyrna Horizontal

 

Stainless Steel Radiators however often boasts 20 to 25 years on its guarantee. Stainless steel is just that much more hard-wearing and able to stand up to the test of time. For this reason we completely 100% recommend stainless steel if you plan on having a radiator in any kind of wet environment.

Reina Nerox Vertical Stainless Steel Radiator

 

We also have a great selection of stainless steel towel radiators if you are looking for something for the bathroom.

Aeon Honeycomb Stainless Steel Radiator

 

What is a Guarantee?

The guarantee on designer radiators exists to cover any fault that may be down to how it was manufactured. So just two quick examples;

  • Your stainless steel radiator leaks from a weld after 19 years of use – Covered under your guarantee
  • Your radiator arrives damaged – Covered by courier insurance, not the guarantee

It’s important to note that most manufacturers provide these guarantees under the contractual understanding that you have the radiator installed by a qualified professional and take reasonable care in keeping your water system chemically clean so that contaminants in the system don’t corrode the radiator from the inside out over time. Usually, this would be a chemical treatment once a year.

If you take care of the radiators and you won’t ever need to make use of the guarantee!

Carron Duchess 2 Column Cast Iron Radiator

Carron is a great example of excellent quality and warranties offered. They are well known brand that prides themselves in the quality of their radiators. With cast iron radiators being their main focus. They offer brilliant warranties on some of their radiators. Like this gorgeous Carron Duchess Cast Iron Radiator.

Remember to do your research on the brand before ordering a radiator. 

At DRD, we only use trusted suppliers that have proven that the quality of their radiators are up to our standards. We also have a small bit of information for you to read on on every radiator brand we sell. If you would like to learn more on specific brands, search for the brand in our blogs. We have full blogs dedicated to some of the brands we use.

 

Guarantees as an Indicator of Radiator Quality

We often receive calls on our helpline where a customer has seen such a radiator from brand X or Y, and it is very cheap, made from normal/mild steel and it comes with a 20-year guarantee… Sounds too good to be true, right?

Well unfortunately the likelihood is that yes; that is indeed too good to be true. If they seem preposterously cheap and have a guarantee skewed way off into the future, the chances are you will never be able to follow up on that guarantee 5, 10 or 15 years later, because the manufacturer will likely no longer exist.

The radiators in question are likely bought by the container load from China and will be more trouble than they are worth. It is a low level of quality which we refuse to provide. The profit, if we sold them, would be exceptional, but the amount of work afterwards in correcting the problems we would face would be colossal.

At DRD, our entry-level radiators come with an honest guarantee and a level of quality that we would go no lower on (while others do), and we have become extremely successful on the back of a wide range of very reliable designer radiators to suit every need.

 

Shop With Comfort At DRD

We hope this has been informative, it is a serious topic after all.

So at DRD, you know you can shop in comfort, we offer warranties on all of our radiators no matter the style. So whether your looking for a modern radiator, traditional radiator, or even electric radiators. Know that DRD has your back.

We also offer warranties on our sale radiators too. So if your looking for a quality bargain, don't miss our sale.

In a rush? We have a wide selection of next day radiators. They can be safely delivered to your door the next working day if ordered before 12pm. And of course, we have warranties on all of the next day radiators too.

If you have any questions at all please contact us, our award winning customer service team is more than happy to help answer any questions or queries you may have.